Terms & Conditions

These terms apply to all videography, photography, and content services booked with Rob's Media — athlete event coverage, brand and sponsorship content, and wedding videography alike. By booking, paying a deposit, or confirming a shoot, you agree to the terms below.

1. Scope of Services

Rob's Media provides videography, photography, and edited content as agreed in writing (email, booking form, or invoice) ahead of the shoot date.
Anything not explicitly agreed — additional locations, extra hours, extra deliverables, rush turnaround — is treated as an extra and may incur additional cost.
Requests made on the day will be accommodated where possible but aren't guaranteed, and don't change the agreed scope unless confirmed afterward in writing.

2. Bookings & Payment

A 50% deposit is required to secure your booking date. Your date is not held until this deposit is received.
The remaining balance is due either before filming or on completion of filming, whichever is specified on your booking confirmation.
Delivered content — photos, clips, reels, or any other output — will not be released until full payment has been received.
Payment is accepted by bank transfer to the account details provided on your booking confirmation.
Late payment may delay delivery of final content, and that delay does not count against the standard turnaround time.

3. Cancellations & Rescheduling

All payments are non-refundable once a booking is confirmed, regardless of the reason for cancellation.
If you need to reschedule, get in touch as early as possible — rescheduling is subject to availability and isn't guaranteed.
If Rob's Media has to cancel — illness, emergency, equipment failure, or other circumstances beyond reasonable control — you'll be offered a full refund or a rescheduled date, your choice.

4. Delivery & Turnaround

Turnaround times quoted at booking are estimates, not guarantees, and may vary depending on event size, volume of content, and time of year.
Deliverables are provided digitally via download link unless otherwise agreed. Physical media (USB, prints) is available on request and may incur an additional cost.
Final files are delivered as graded, edited content. Raw or unedited footage is not included unless specifically agreed in advance, and is subject to an additional fee.

5. Copyright & Usage Rights

Rob's Media retains full copyright and ownership of all photos and video footage captured, in line with standard industry practice.
Clients are granted a licence to use delivered content for personal and social use, and for their own promotional or sponsorship purposes where relevant (e.g. athlete or brand content).
Delivered content may not be sold, sublicensed, or passed on to third parties for commercial use, re-edited in a way that misrepresents the original work, or have branding or watermarks removed, without prior written agreement.

6. Portfolio & Marketing Use

Rob's Media reserves the right to use any content captured for self-promotion — portfolio, website, and social media — unless you request otherwise in writing before the shoot.
Any sensitive, confidential, or embargoed content (e.g. unreleased brand campaigns) will be withheld from public use if flagged in advance.

7. Model Releases & Third Parties

By booking, you confirm you have the right to be photographed or filmed and, where relevant, have let anyone else who may appear in the content (teammates, guests, attendees) know that filming will take place.
Rob's Media is not responsible for obtaining individual consent from third parties incidentally captured in wide shots, crowd shots, or general event footage.

8. Your Responsibilities

You're responsible for providing accurate event details, timings, and access arrangements ahead of the shoot.
Coverage is subject to no conflicts with schedule changes on the day — where events overlap, run late, or change without notice, coverage will be prioritised and adjusted at Rob's Media's discretion.
Any changes to timings, categories, or locations should be communicated as early as possible. Coverage cannot be guaranteed to adjust once a shoot is underway.

9. Liability

All work is carried out on a best-effort basis. Rob's Media is not liable for content not captured due to circumstances outside reasonable control — equipment failure, weather, venue restrictions, access issues, or event organisers' decisions.
Where liability does apply, it's limited to the amount paid for the booking in question.
Rob's Media is not liable for indirect or consequential loss, including loss of earnings, sponsorship, or opportunity arising from delayed or unavailable content.

10. Force Majeure

Neither party is liable for delay or failure to perform caused by events outside their reasonable control, including illness, accident, extreme weather, venue closure, or event cancellation.
Where a shoot can't go ahead for these reasons, Rob's Media will offer a rescheduled date or refund as set out in Section 3.

11. Confidentiality

Any confidential information shared as part of a booking — brand strategy, unreleased products, personal details — is kept private and not disclosed to third parties without consent.

12. File Storage & Backups

Final edited files are kept on backup for 90 days after delivery. After that, files may be deleted and are not guaranteed to be recoverable.
You're responsible for downloading and backing up your own copies of delivered content promptly.

13. Governing Law

These terms are governed by the laws of Scotland, and any disputes are subject to the exclusive jurisdiction of the Scottish courts.

Last updated 14 November 2026. These terms may be revised from time to time — the version shown at the time of booking applies.

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